Security and compliance
Trust centre
CognoMedia is built on a foundation of compliance, security, and operational reliability. We maintain rigorous standards across data protection, infrastructure security, and platform availability so you can integrate with confidence and meet your own regulatory obligations.
Trust areas
Four pillars covering compliance boundaries, security controls, operational reliability, and research output integrity — each with its own dedicated detail page.
Compliance
Regulatory frameworks, data processing agreements, and cross-border transfer safeguards.
- Full GDPR alignment with documented lawful basis
- Standard contractual clauses and bespoke DPAs
- Audit trail generation and regulatory reporting
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Security
Encryption, access controls, continuous testing, and documented incident response.
- AES-256 at rest, TLS 1.3 in transit
- RBAC, MFA, and SSO via SAML 2.0
- Annual CREST-accredited penetration testing
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Reliability
Uptime commitments, multi-region redundancy, and disaster recovery.
- 99.95% uptime SLA with credit remedies
- Active-active multi-region deployment
- RTO under 4h, RPO under 1h for critical services
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Integrity
Source provenance, manipulation-risk detection, and auditable research outputs.
- URL-only sourcing with AI-independent summaries
- Manipulation-pattern and LLM-injection screening
- Per-output audit trails and risk-flag records
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Download trust pack
Request our comprehensive trust pack containing the security whitepaper, available SOC 2 Type II programme artefacts (subject to programme status), data processing agreement template, sub-processor list, and penetration test executive summary. Available to prospective and current customers under NDA.